When we have a trip in Baguio early this month, we dined at Chic Boy located in Magsaysay Ave. The area is big though I’m not sure if there’s a basement flooring dedicated to parking area. Probably, some of you are wondering why chose to eat in Chic Boy when there are other restaurants at Baguio, well the reason is they have rice all you can, and we were really hungry that time.

Anyway, the outlet in Magsaysay Ave has a big dining area. At first, I thought it was small, since on the ground floor there were few tables only, but there’s a signage that says more seats on second floor, and when we went to the second floor, that whole floor is their dining area. It was really big. The second floor was generally clean and the tables and chairs were arranged properly. Condiments were available at the table with a nice container.

The service was very good. The staffs were very fast in doing their jobs and in assisting customers. They would approach the tables asking if the customers want extra rice or ice tea refill. They are attentive to the customer’s needs and they are very polite. There are a lot of varieties in food to choose from, there are chicken and liempo, either inasal or letson, sisigs, soups and vegetables. The servings size is good, especially the liempo. The taste is good too though the inihaw na liempo is not tender yet, we prefer the lechon liempo.

Overall, we enjoyed the dining experience, we were so full after the meal that we don’t need to eat dinner that day.

I and my husband were strolling around Eton Centris in Quezon ave last week when we decided to rest and relax for a bit at Coffee Bean and Tea Leaf at Centris walk before going home. I don’t have plans of blogging about them but I was delighted at the service given by the staffs, Jaja and Reenah. Being a restaurant crew before, I always notice the service being given by the staffs when I eat out. With the service that they gave us, I give them two thumbs up so I decided to blog about them.

Upon entrance to the branch, Jaja immediately greeted us with a warm welcome. Throughout the order taking process, she was very friendly. She suggested products for me to try and suggested their loyalty card also. She was really convincing that I wanted to avail the card already but we decided to just avail it next time. When my orders were ready already, Reenah was on the pick up station, she was friendly as well and while we were enjoying our cup of coffee, we can hear Jaja’s voice, it was well modulated and she was really friendly with all the guests. On the way out, Jaja and Reenah, thanked us with a very sincere tone. That’s why, I decided to go back inside the branch and took their picture.

Yesterday night, our family went out to have dinner together. We were supposed to go to Liwanag Park first but due to some delays my mother decided that we eat first. She asked me what the nearest Mang Inasal at our place is so I told her the branch at Ortigas extension near Lifehomes. We arrived there and there are a lot of unbussed tables so I asked one of the staff to clean and setup tables good for 11 people, while my mother and brother was at the counter station. He answered yes, but I can see him doing other staffs instead of doing what I requested. I asked the manager again to have someone else do it. And of course, she answered yes also. I went to the counter also to tell my mother what I want and I ordered for Pancit Malabon and Tuna Inasal Pie. My mother ordered the rest of the food. The counter staff who was wearing plain white shirt without name plate, informed us that our orders would be served after 20 – 25 minutes, and she said further that they want their food to be served hot and fresh, which was quite good. The counter staff is smiling all the time, which is really good. Order taking was done already and the table setup was not yet done. We still have to wait before we were able to seat, poor and slow service already.

Around twenty minutes later, the ordered chicken arrived already. Then that is the time the counter informed us that Pancit malabon is no longer available. I was really furious when I heard that because, they didn’t even bother to call the order to the kitchen, or they didn’t even check the receipt on what the orders are. The counter is suggesting changing it to Halo-Halo!?! What a good replacement, right? So, I told her, I would just take a look at the menu to find a replacement for my order. So, I order for something else and another staff told me, we’re close already, it’s not available. This really made me more furious because if the proper procedure was done, I should have ordered different item at the start. And don’t have to wait for 20 minutes and just find out in the end that I can’t have what I ordered. The manager approached us and apologized which was good but I no longer want to order anything.

Few minutes later, my mother’s order, ginataang kangkong was arrived and when we look at it, it has three leaves only and the rest was stems! (I forgot to take a picture of it). So, anyway, my mom just asked to refund it also. Then, my brother followed up the dessert for my son. The counter went back and said that it was not included in the order, but upon looking at the receipt it was there. Wow! What a presence of mind.

At the end, there was not an effort from the management to give us something because of the bad service they have given. My mother even mentioned that the last time something not good happened in another branch, the manager gave her something as a complimentary. The manager didn’t even thank us when we went out of the restaurant.

So, bottom line, I don’t recommend eating at the Mang Inasal branch near Life homes along ortigas extension. Just find another branch if you are craving for mang inasal chicken.